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Designing Service Processes to Unlock Value, Third Edition (Paperback) By Joy M. Field $31.99 Usually Ships in 1-5 Days	A Profile of the Hospitality Industry, Second Edition (Paperback) By Betsy Bender Stringam $31.99 Usually Ships in 1-5 Days	So You Wanna Be a Hairstylistt (Paperback) By Melissa Goudeau $19.95 Usually Ships in 1-5 Days
Lean Service: Certification Manual (Paperback) By Luis Vicente Socconini $31.00 Usually Ships in 1-5 Days (This book cannot be returned.)	Leveraging Services for Development: Prospects and Policies (Paperback) By Matthias Helble (Editor), Ben Shepherd (Editor) $35.00 Usually Ships in 1-5 Days (This book cannot be returned.)	Healthcare Supply Chain Management: Basic Concepts and Principles (Hardcover) By Hokey Min $31.99 Usually Ships in 1-5 Days
What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms (MP3 CD) By James Heskett, W. Earl Sasser, Leonard A. Schleisinger $24.99 Special Order	Family Child Care 2016 Tax Workbook and Organizer (Paperback) By Tom Copeland $17.95 Special Order	Designing Service Processes to Unlock Value, Third Edition (Hardcover) By Joy M. Field $31.99 Usually Ships in 1-5 Days
Service Innovation (Hardcover) By Anders Gustafsson, Per Kristensson, Gary R. Schirr $31.99 Usually Ships in 1-5 Days	Before Last Call: How to Increase Your Restaurant's Profitability (Paperback) By Stephen a. Mase $12.99 Usually Ships in 1-5 Days (This book cannot be returned.)	What Great Service Leaders Know and Do: Creating Breakthroughs in Service Firms (Hardcover) By James L. Heskett, W. Earl Sasser, Leonard A. Schlesinger $34.95 Special Order

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